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To delete your Xthings account, please follow the instructions below:1. Open the Xthings Home(Formerly U home) App, and tap the upper-left button to access the "My Xthings" page.2. Tap your Xthings...

For ULTRALOQ with Bridge onlyPossible reasons:1. Hasn't set up the bridge.If you try to connect to your lock remotely but fail, it might be because you haven't set up the ULTRALOQ Bridge with your ...

Scenarios:Switch the user account or log in again.Received the error message "Failed to get device list";Added the device, but can not find it in the device list.Steps:1. Tap the upper-left button ...

This guide will walk you through pairing your ULTRALOQ Products to your Android or iOS smartphone. Requirement:1. Android or iOS Smartphone2. ULTRALOQ Smart Lock includes the following models: ULTR...

Step 1: Swipe the iPhone desktop to the right until the following screen appears. Then press the "Edit" button. Step 2: Press "Customize", and a selection of applications will be displayed.        ...

If the time on the Logs page is incorrect, it means the lock's time is incorrect. Please follow the steps below to sync the lock's time with the Xthings Home(Formerly U home) App.Step 1. Open your ...

You can use the Xthings Home(Formerly U home) App on your Apple Watch to lock and unlock your ULTRALOQ smart lock. This article guides customers through setting up the Xthings Home(Formerly U home)...